FAQ
(Frequently Asked Questions)
What does Mercury Financial Partners do?
Mercury Financial Partners is an integrated financial services firm offering expert advice across financial planning, mortgage broking, accounting, conveyancing, and small business consulting. We help clients simplify and strengthen their financial lives.
Do I need to use all of your services, or can I choose just one?
You’re welcome to use as many or as few of our services as you need. Some clients come to us for one service, others take advantage of our full range of support.
Where are you located, and do you offer virtual appointments?
We have offices in Melbourne (Collingwood and Cremorne), Torquay and Geelong. We also offer virtual appointments so you can connect with us from anywhere.
How do I get started with Mercury?
It starts with a friendly chat. We’ll learn more about your situation and match you with the right specialist or team to support your next steps. You can book your FREE consultation HERE.
Do I need a financial adviser or can I manage my money myself?
You can manage your finances yourself, but many people find value in professional guidance, especially when making big decisions like investing, planning for retirement, or managing debt. A financial adviser helps you build a clear strategy and stay accountable to your goals.
How much does it cost to get financial advice in Australia?
Costs vary based on the complexity of your needs. At Mercury, we offer transparent, upfront pricing, whether it's a one-off consultation or an ongoing advice relationship. We’ll walk you through all fees before you commit.
What should I expect at my first financial planning appointment?
Your first meeting is all about understanding your current situation and what you want to achieve. We’ll talk through your income, expenses, goals, and any financial pain points. From there, we can tailor a strategy that works for you.
How can a financial adviser help me grow my wealth long-term?
A financial adviser helps you make smarter money decisions, manage risk, and take advantage of opportunities, like investing, tax strategies, or superannuation growth. It's about building a plan to grow your wealth sustainably over time. You can book your FREE consultation HERE.
Should I use a mortgage broker or go directly to a bank?
A broker gives you access to a wide range of lenders, not just one bank. We compare options, negotiate on your behalf, and help you find a home loan that fits your needs. It often saves time, stress, and money.
What documents do I need to apply for a home loan in Australia?
Generally, you’ll need ID, proof of income (like payslips), bank statements, details of your expenses, and information about any debts or assets. We’ll guide you through the full checklist so nothing gets missed.
Can a broker help me get a better interest rate?
Yes, brokers have access to loan products and discounts that may not be advertised publicly. We also negotiate directly with lenders to secure competitive rates based on your financial profile.
How do mortgage brokers get paid, do I pay a fee?
In most cases, brokers are paid a commission by the lender, not by you. At Mercury, we’re fully transparent and will let you know upfront if any fees apply to your situation. You can book your FREE consultation HERE.
What does a conveyancer do when buying a house?
A conveyancer handles the legal side of your property transaction, reviewing contracts, managing deadlines, liaising with your lender, and ensuring settlement runs smoothly. They protect your legal rights throughout the process.
Do I need a conveyancer before I sign a contract?
Yes, it’s always best to have a conveyancer review the contract before you sign. They’ll flag any unusual terms and help you negotiate more favourable conditions. These services are provided by our trusted team at Mercury Conveyancing.
What’s the difference between a solicitor and a conveyancer?
Both can handle property transactions, but conveyancers specialise in this area exclusively. Solicitors may offer broader legal services. For straightforward property purchases, a licensed conveyancer is often more cost-effective.
How long does the conveyancing process take in Australia?
The typical settlement period is 30 to 90 days, depending on what’s agreed in the contract. Your conveyancer manages this timeline and ensures all legal requirements are met before settlement.
What’s the difference between a bookkeeper and an accountant?
Bookkeepers manage day-to-day financial records, while accountants provide higher-level advice, like tax planning, financial reporting, and compliance. Many businesses need both.
Do I need an accountant if I use accounting software like Xero?
Software like Xero makes bookkeeping easier, but you’ll still benefit from an accountant’s expertise, especially for tax returns, financial strategy, and ensuring compliance with ATO requirements.
What can I claim on tax as a small business owner?
Deductions vary, but common claims include business travel, equipment, software, marketing, and home office expenses. Your accountant can help you maximise deductions while staying compliant.
When should I lodge my tax return in Australia?
If you lodge yourself, the deadline is typically 31 October. If you’re using a registered tax agent, you may be eligible for an extension. It’s best to get organised early to avoid penalties or missed opportunities. You can book your FREE consultation HERE.
How can a business consultant help my small business grow?
A business consultant helps identify opportunities, solve operational challenges, improve profitability, and create a strategy for growth. We offer fresh insight, real-world experience, and practical solutions tailored to your goals.
What are the common mistakes small businesses make in their first year?
Some of the most common issues include poor cash flow management, unclear business plans, underpricing services, and lack of marketing strategy. We work with you to avoid these pitfalls from the start.
Do I need a business plan to start a business in Australia?
While it’s not legally required, a business plan gives you clarity and direction, and can be critical for securing funding. We help startups build simple, effective business plans that support growth.
What’s involved in setting up a business legally and financially?
You’ll need to choose a business structure, register your ABN, set up accounting systems, and make sure you’re complying with tax and legal obligations. Our team can guide you through every step. You can book your FREE consultation HERE.
What are the benefits of using an integrated financial services firm?
With all your key financial services under one roof, there’s less stress and fewer gaps. Our team collaborates to ensure your financial advice, tax, lending, and legal work are all aligned, saving you time and helping you get better results.
Can I manage my home loan, tax, and financial planning in one place?
Yes, that’s exactly what we offer at Mercury Financial Partners. You’ll have one point of contact, with a team working behind the scenes to coordinate your finances seamlessly.
How do your services work together to benefit clients?
We take a holistic view of your situation. For example, our mortgage brokers and accountants work together to ensure your loan structure supports your tax strategy, while your financial plan keeps you on track long term.
Is it more cost-effective to use one firm for all financial needs?
Often yes, you’ll save on time, reduce duplication, and avoid miscommunication between separate providers. Our clients appreciate the simplicity and value of having everything handled in one place. You can book your FREE consultation HERE.